Are You Harming Your Business?

There are two schools of thought that have been proving right when it comes to killing business or killing a sale. I wanted to share these tips for you, as a business owner, to help my audience understand what NOT to do when it comes to business. If you follow my advice, you will grow your profit margin. So- without further delay- here are the two things that will kill your business;


1. Thinking the customer is always right.

This will kill your margins. Reducing costs, giving away freebies, comping things.... all of these practices will put you out of business. The customer isn't always right. While you want to try and smooth things over with an annoyed client, you don't want to destroy your business in the duration. Think about how to resolve a problem with value added services, not discounts or freebies.

2. Toxic employees.

This should seem obvious but toxic employees can cost you customers and turn off great employees. Bad HR practices will hurt your company. Even poorly behaved contractors can ruin your company. Avoid this problem all together by looking beyond experience and more at attitude. Remember, external customer service starts with internal customer service.

Don't let these two things ruin your company or potential growth. Know that the customer isn't always right and that your employees' bad behavior will hurt your profit margin.

Until Tuesday,

Twyla N. Garrett

How To Get Free Office Supplies!

Pinching pennies isn't a bad thing. Business owners should know how to budget and barter, especially when it comes to office supplies. I'm listing some free advice on how to get office supplies legally and without paying a dime!

Glue Dots. Need to stick things.... click here and receive a free sample of Glue Dots.

Need pens? Accu-line will provide you with a free sample pack. Just click here.

Need to direct mail your neighborhood? Click here and the post office will provide you with all the info you need for free.

Use Intuit? Click here for a free iPhone reader.

Are you a non-profit organization? Click here for free office furniture.

You can find free office furniture, among other things, on The Freecycle Network. Check it out by clicking here.

You should also set up a Google alert for the term "free office supply samples". This will keep you in the loop when offers crawl across the web.

Happy Friday!

Twyla