Twyla Garrett, CBM, CHS III is a serial entrepreneur, professional speaker, and founder of IME Inc. Her Flagship company specializes in Homeland Security.
Wednesday, September 24, 2014
Website Design & Marketing
1. Know your target audience and content requirements before selecting a design. If you are a technical company with a lot of content then consider white papers to prove your point, and share your data, without clogging up the real estate of your site.
2. Discuss ownership, budget, timeline, and scope of work with your design team. Make sure you understand the amount of technical hours required to translate a spec design into a live action design. Also, ask if you will have access to the back-end of the website and if additional charges will be implemented.
3. Figure out if your spec out is original. If your designer is using a WordPress website or anything else that is template-based, this means someone else has your website design- even if you change the colors or font. This is not OK for showing how innovative and original your company is. Make sure the design spec is 100% original by having this stated in writing.
4. Make sure you provide all edits to the return spec or soft-launch to the design team before coding. The actual coding of an original website is tedious. Changing the size of font on one sentence can be a billable hour so ensure you get as many edits in to the designer post launch date.
5. Too many clickable options. From a consumer perspective, this is a major mistake. Too many tabs, too many links- too much. Clients want simple directions and clear service options. Don't make people dig to find information. Why? Because they won't, they will move on.
6. No call to action on the front page. I could never understand why one would have a website without a call to action on the front page. Have your clients contact you ASAP, or at least make it easy for them to do so after they finish exploring the website. They could always revisit the main page, but they will not if there is no call to action. So, put a contact form or incentive-based offer right smack in the front of your website.
7. Interactive options. Live chat apps, online scheduling, online uploads for RFP requests- these are all pretty standard elements of today's websites. The same goes for video tutorials or company biographies. If you are missing these elements, you are already behind your competition no matter how clean or nice your website is.
I hope this information helps you create or redesign your website.
Until tomorrow,
Twyla N. Garrett
Tuesday, March 11, 2014
Managing People with Personality Differences.
You should first decide exactly what it is about the person you dislike. If it is a personal matter, you can’t take action. For example, if the co-worker in the next cubicle over sounds like your annoying sister-in-law, it isn’t her fault and you can’t take the association out on her. This said, if she is purposely under minding you professionally, then you need to address the issue with the employee and the proper resources.
Consider the good in everyone. This is hard but I do this all the time. I know I have negative traits, we all do. I would be horrified is someone only judged me on the negative without considering all the positives I offer. So, look for the good traits in each person and focus on them.
I don’t have a one-size-fits-all solution for this problem. However, I do know perspective is everything.
Until tomorrow,
Twyla Garrett
Thursday, March 14, 2013
Social Media Secrets For Your Business.
The biggest thing social media will do is help spread your business' brand. It could be difficult starting and getting followers, but once you start building up a base on Twitter and Facebook - your ability to offer specials, coupons and free advice will skyrocket. Once your fans share the news and/or coupon - it can go viral. Many, many... many people can be exposed to your products and services through your social media efforts. A free way to network can turn into a profitable game of telephone.
Social media is key. It is the best secret to really driving your business, gaining investors and meeting new consumers or vendors. You need to invest time, not money, into social media. I know this can be hard for business owners as we are always short on time. You can hire writers, publicists or even marketing firms to help you, but I promise social media marketing is one of the cheapest, easiest and more impactful ways to reach new clients on the Internet.
Wednesday, December 5, 2012
What is your business marketing mistake?
Did you know many businesses create their brands based on their products? Did you know this is a huge mistake? It is true!
Businesses shouldn't brand based on product. Instead, businesses should brand based on a customer's emotions. Think about Starbucks. Their coffee is expensive, yet many of us go there a few times a week- if not every morning. Why? Can we don't make our own coffee? Is their coffee really THAT good at $4.00 a cup (around $100 a month)? Or, is their something personal about your visit to Starbucks? Maybe they call your name? Maybe your order is personalized to reflect your taste? Maybe the music your listening to in line is inspiring and comforting...
Hmmm - sounds like Starbucks sells more than just coffee. The company sells an emotional experience that brings you back day in and day out!
When you brand don't ask yourself about the products/services features. Ask how you feel when using the product or receiving the services. If you can connect your products/ services to an emotion then you will have a brand!
Need more info?
Contact me!
Twyla
